Last Updated: 07 March 2025
At Your Luxury Holiday, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you engage with our services.
Information We Collect
We may collect and process personal data such as your name, contact details (email, telephone number, address), payment and billing information, passport details and travel documentation (where required for bookings), travel preferences and special requests, as well as correspondence with us through emails, telephone calls, and messages.
How We Use Your Information
Your personal data is used to plan, arrange, and book travel services on your behalf. We also process payments and issue invoices, communicate with you regarding your travel plans and any updates, tailor our services to your preferences and requirements, ensure compliance with legal and regulatory obligations, and enhance our services to improve customer experience.
Sharing Your Information
We may share your personal data with travel providers, including airlines, hotels, car rental companies, and tour operators, to facilitate your bookings. Additionally, we may share information with payment processors for secure transaction processing, government and regulatory authorities where legally required, and third-party service providers who assist in delivering our services, such as customer support and marketing. We ensure that all third parties with whom we share your data adhere to data protection regulations and handle your information securely.
Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, while we strive to maintain high security standards, no system can be entirely foolproof.
Your Rights
Under applicable data protection laws, you have the right to access, amend, or request deletion of your personal data. You may also withdraw your consent to data processing where applicable, object to the processing of your personal data for marketing purposes, and request data portability where legally applicable. To exercise these rights, please contact us at [Insert Contact Email].
Data Retention
We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Once no longer required, your data will be securely erased.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may adjust your browser settings to manage or disable cookies as required.
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be published on our website, and we encourage you to review this policy regularly.
Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please email us at inuiry@yourluxuryholiday.co.uk